ConnectiCare members with individual (under 65) and group health plans:
You can use telehealth, or virtual visits, to see in-network health care providers for services covered by your plan. Your plan’s deductible, copay, or coinsurance for office visits will apply.
Many plans also include telemedicine through Teladoc®. Note: Telemedicine doctors cannot order lab tests — diagnostic or antibody tests — for COVID-19.
Medicare Advantage members:
You can visit in-network primary care providers (PCPs), specialists, and in-network behavioral health clinicians in person or using telehealth for covered services. Your plan’s deductible, copay, or coinsurance for office visits will apply.*
Many plans also include telemedicine through Teladoc®. Check your plan benefits for more information. Note: Telemedicine doctors cannot order lab — diagnostic, or antibody tests — for COVID-19.
ConnectiCare Medicare members with Choice Dual (HMO D-SNP) plans can call the 24-hour Nurseline at 1-877-489-0963 (TTY: 711). (Nurseline is not available for Choice Dual Basic (HMO D-SNP) members.)
Learn more about covered medical and mental health services on our dedicated COVID-19 care and coverage webpage, which is frequently updated.
*Temporary waivers of copays for in-network PCP and behavioral health clinician visits ended on Dec. 31, 2020. Temporary waiver of cost-sharing for specialist visits by telehealth ended Sept. 9, 2020.